Terms of Use
Introduction
Welcome to Lucy Suite! These Terms of Use ("Terms") govern your use of our platform, which provides CRM (Customer Relationship Management), HRM (Human Resource Management), and PMS (Project Management System) services. By accessing or using Lucy Suite, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Acceptance of Terms
By registering, accessing, or using Lucy Suite, you agree to be bound by these Terms, as well as our Privacy Policy. These Terms apply to all users, including individuals and organizations.
2. User Accounts and Registration
Eligibility: To use Lucy Suite, you must be 18 years of age or older and have the legal capacity to enter into a binding agreement.
Account Security: You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account or breach of security.
Account Information: All information provided during registration must be accurate and up-to-date. You are responsible for maintaining the accuracy of your account details.
3. Services Provided
Lucy Suite offers a range of services, including but not limited to:
CRM Services: Managing customer interactions, leads, sales tracking, and communication tools.
HRM Services: Managing employee records, payroll, attendance, and performance tracking.
PMS Services: Project planning, task management, time tracking, and collaboration features.
We reserve the right to modify, update, or discontinue any feature of Lucy Suite at any time without notice.
4. Subscription and Payment
Subscription Plans: Lucy Suite offers various subscription plans with different features and pricing. Details about the subscription plans are available on our pricing page.
Billing: You will be billed based on the plan you select. Payments are due at the beginning of each billing cycle, and failure to make timely payments may result in suspension or termination of your access to Lucy Suite.
Refunds: Unless otherwise required by law, all fees are non-refundable. Please review our refund policy for more details.
5. Use of the Platform
Compliance: You agree to use Lucy Suite in compliance with all applicable laws and regulations.
Prohibited Activities: You agree not to:
Content Ownership: You retain ownership of the data and content you upload to Lucy Suite. By using our services, you grant us a non-exclusive, royalty-free license to process your data as necessary to provide the services.
6. Data Protection and Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
7. Intellectual Property
All content, branding, and materials provided by Lucy Suite, including but not limited to software, logos, and designs, are the intellectual property of Lucy Suite and are protected by copyright, trademark, and other applicable laws.
8. Limitation of Liability
To the fullest extent permitted by law, Lucy Suite and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the platform.
9. Termination
We may suspend or terminate your access to Lucy Suite at any time without prior notice if you violate these Terms or if we are required to do so by law.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website, and your continued use of Lucy Suite after such changes constitutes your acceptance of the new Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of laws principles.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at: support@lucysuite.com
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